How can we help you?

Learn how to get the most from Veyra's AI shopping agent.

• → Getting started with the Veyra AI AgentBeginner
• → How to describe your product requirements effectivelyBeginner
• → Understanding product cards and order confirmation flowBeginner
• → Using the AI agent for price comparisonIntermediate
• → Chat history and conversation continuityIntermediate

Managing purchases, payments, and order history.

• → How to track your order statusBeginner
• → Supported payment methods and UPI setupBeginner
• → How to request a refundIntermediate
• → Payment failures — what to doIntermediate
• → Understanding your invoice and payment receiptsIntermediate

Account management, security, and authentication.

• → Creating and verifying your Veyra accountBeginner
• → Signing in with GoogleBeginner
• → Changing your password and emailBeginner
• → Two-factor authentication setupIntermediate
• → Deleting your account and data exportAdvanced

Onboard, configure, and manage your seller presence.

• → Seller onboarding checklistBeginner
• → Configuring your product API endpointIntermediate
• → Seller API data format and schema referenceAdvanced
• → Webhook setup for order notificationsAdvanced
• → Understanding seller analytics and order dashboardIntermediate

Your data, cookies, and privacy controls.

• → What data does Veyra collect?Beginner
• → Managing your cookie preferencesBeginner
• → Requesting a copy of your data (DSAR)Intermediate
• → How Veyra uses AI conversation dataIntermediate

Common issues and how to resolve them.

• → AI agent not responding — troubleshooting stepsIntermediate
• → Payment not processing — common causesIntermediate
• → Seller API errors — diagnosis guideAdvanced
• → Login issues and account recoveryIntermediate